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What is a fiduciary, and are you one?
A fiduciary is a financial advisor who is obligated to act in your best interests. They must also do their best to make sure investment advice is made using accurate and complete information and thorough analysis. Avoiding a conflict of interest is important when acting as a fiduciary, which means that advisors must disclose any potential conflicts. Financial advisors who are not fiduciaries are held to a lower standard and must offer “suitable” guidance. What’s the difference between the “best interest” and “suitability” standards? Here’s an example: two identical options suit your needs, but one is more expensive. Under the best interest standard, your advisor must recommend the less expensive option. Under the suitability standard, your advisor can recommend the more expensive one.
In our office, both Robert and Brad hold the Accredited Investment Fiduciary® (AIF®) designation.
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How do I get started working with you?
Contact us for a complimentary discovery meeting. You can use the online form on the “Contact Us” page of this website or email us at connect@novuswg.com. At the meeting, we’ll get to know each other and discuss what you want to achieve financially. It’s your opportunity to learn about our experience, our approach to financial planning, investment philosophy, fee structure and more. It’s the best way to get to know each other and see if this is a good fit for us both.
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What are your fees?
Because each client’s needs are different, fees will vary based upon the services we provide, as well as account size. Review our Fee Structure information.
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Will I have 24/7 online access to my account(s)?
Yes. Clear 1, which received the 2019 BISA (Bank Insurance and Securities Association) Technology Innovation Award, is the epicenter of each client's digital experience and provides a personalized, intuitive and transparent view of their financial well-being. You can visit the site here.
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Where will my money be held? Is it safe?
We do not hold your assets here at Novus. Your money is held at a separate company: Pershing, a subsidiary of BNY Mellon and a leading provider of clearing and custody solutions in the financial services industry. Pershing is a member of the SIPC, which protects securities customers of its members up to $500,000. Learn more about Pershing here.
Investments can lose value. SIPC does not protect against investment loss.
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What are your qualifications?
Our team brings over 35 years of combined experience to every client relationship. Members of our team have earned industry designations, including Accredited Investment Fiduciary® (AIF®) and Certified Divorce Financial Analyst (CDFA®).
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What clients do you serve?
At Novus, we work with a broad cross-section of the community, including individuals and families, endowments, charities, corporations and high-net-worth individuals.
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What services do you provide?
Broadly speaking, we offer investment management, financial planning and insurance services. There are myriad sub-categories that fall under these three broad umbrellas, such as retirement planning, budgeting, business planning, risk management, estate planning, charitable giving, debt management, pre-divorce financial counseling and more. We also offer personalized concierge support, to help you coordinate and manage the financial complexities in your life.
You can learn more about all the services we offer here.
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How will you communicate with me?
We are happy to communicate with you using your preferred means of communication. Except carrier pigeon. We don’t have carrier pigeons. We’re thinking phone, email or text.
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How often will you review my portfolio?
The team reviews portfolios daily and client facing reviews are as needed with a minimum of semi-annually.